David Paige Papadogonas's questions to ADT Inc (ADT) leadership • Q4 2024
Question
David Paige Papadogonas of RBC Capital Markets questioned the incremental growth opportunities, particularly in the small to medium-sized business (SMB) segment. He also asked for commentary on the health of the U.S. residential market and consumer, including new installs and the 'aging in place' opportunity.
Answer
CEO Jim DeVries identified SMB as an important incremental growth opportunity for 2025, noting a renewed focus with new leadership and products. He stated that while housing relocations impact new adds, the company sees a call option in the 'aging in place' adjacency. CFO Jeff Likosar added that the new flexible platform allows targeting of niche segments like pet owners or households with older relatives.