Question · Q4 2025
David Wright asked about Spok's perspective on Artificial Intelligence (AI) regarding its opportunities and threats, particularly concerning Spok Console. He also questioned the company's vision for future top-line growth, given its current investment strategy and historical growth rates.
Answer
CEO Vince Kelly addressed AI's dual impact, noting internal use for R&D efficiency and external application as a 'helper' for Spok Console operators, especially for training, while exercising caution due to the critical nature of healthcare communications. Regarding growth, he explained the balance between funding dividends as a public company and investing in new platforms, anticipating higher growth in 2027-2029 as investments shift from legacy to new solutions.
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