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DJ Hines

Senior Analyst and Managing Director at Canaccord Genuity

DJ Hynes is a Senior Analyst and Managing Director at Canaccord Genuity specializing in applications software equity research, a position he has held since joining the firm in 2010. He previously worked as a research associate at Needham & Co. and is a Harvard University graduate. Hynes covers major software and technology companies with a focus on enterprise applications, SaaS platforms, and cloud-based solutions, and maintains involvement in the firm's research initiatives including AI strategy analysis and industry conferences. While specific performance metrics and coverage rankings are not fully detailed in available sources, his work demonstrates deep expertise in the software sector through regular analyst engagements with major software companies.

DJ Hines's questions to Upland Software (UPLD) leadership

Question · Q4 2025

DJ Hines inquired about Upland Software's Q4 customer metrics, including new customer additions, major customer wins, and expansions, seeking context given recent divestitures. He also asked for an assessment of sales execution and the pipeline outlook for 2026.

Answer

Chairman and CEO Jack McDonald expressed some disappointment in Q4 bookings performance but noted a decent pipeline for 2026, particularly for core knowledge management growth products. CFO Mike Hill clarified that the expected step-down in Q1/Q2 EBITDA margins is a typical seasonal pattern, primarily due to calendar-based payroll taxes, with margins generally increasing throughout the year.

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