Question · Q4 2025
Ed Kelly asked about the drivers behind the strong per-store expense growth in 2025, which was below initial guidance, and the outlook for 2026 remaining below the 5% normal run rate. He also questioned what the correct long-term run rate for per-store expense growth should be.
Answer
Mindy West, President and Chief Executive Officer, attributed the strong expense management to the store excellence campaign, including self-maintenance initiatives (saving nearly $2M), reduced overhead through efficient staffing and scheduling, and improved loss prevention (saving over $4M). She expects these impacts to continue and amplify. Ms. West projected a long-term run rate of around 4% for per-store expense growth, noting that new, larger-format stores contribute to higher initial operating expenses due to full staffing requirements.
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