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    Elizabeth ElliottMorgan Stanley

    Elizabeth Elliott's questions to Autodesk Inc (ADSK) leadership

    Elizabeth Elliott's questions to Autodesk Inc (ADSK) leadership • Q1 2026

    Question

    Elizabeth Elliott asked about the biggest opportunities for new AI functionality, the potential for monetization, and for an update on the disruption from the recent restructuring and CRO transition.

    Answer

    CEO Andrew Anagnost explained Autodesk's strategy is to deliver specific, high-productivity AI features, with Fusion and Forma being key focus areas that will eventually create monetization opportunities. He also stated that while the Q1 restructuring caused some disruption, it was managed and accounted for in guidance, with offsetting momentum in other parts of the business.

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    Elizabeth Elliott's questions to Autodesk Inc (ADSK) leadership • Q4 2025

    Question

    Elizabeth Elliott asked about the potential scope of self-service capabilities for a complex product like Autodesk's and requested key near-term versus long-term milestones for the multiyear sales and marketing optimization phase.

    Answer

    CEO Andrew Anagnost explained that self-service can touch nearly every transactional aspect of the business, driving upsell and cross-sell, while also handling low-value support tasks to free up human resources. He described the optimization as a planned continuum, starting with marketing efficiency, then moving to tighter partner integration and finally maximizing returns from enhanced self-service capabilities over the long term.

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    Elizabeth Elliott's questions to Autodesk Inc (ADSK) leadership • Q3 2025

    Question

    Elizabeth Elliott asked if increased partner focus on the new transaction model transition was impacting new business demand and sought clarification on the implied slowdown in Q4 billings growth.

    Answer

    Interim CFO Betsy Rafael stated that new business growth continues at a slower pace due to various factors like macro conditions, which is already factored into guidance. For Q4 billings, she reiterated the known headwinds (co-terming, FX) and tailwinds (annual billing shift, new model) and expressed confidence in the company's forecast.

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    Elizabeth Elliott's questions to Autodesk Inc (ADSK) leadership • Q2 2025

    Question

    Elizabeth Elliott inquired about the pricing environment, specifically if the new transaction model is being used to control discounting, and also asked for an update on new business trends.

    Answer

    CEO Andrew Anagnost explained the model primarily benefits partners by preventing price undercutting, allowing them to sell on value. For Autodesk, the main benefit is improved cost efficiency rather than direct price control. Regarding new business, he noted that while headwinds persist, underlying trends are consistent with previous quarters. Forward-looking metrics like product usage remain positive, with strength in AEC and Manufacturing offsetting weakness in Media & Entertainment and in the China and Korea markets, demonstrating the business's resilience.

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    Elizabeth Elliott's questions to Wix.Com Ltd (WIX) leadership

    Elizabeth Elliott's questions to Wix.Com Ltd (WIX) leadership • Q1 2025

    Question

    Elizabeth Elliott of Morgan Stanley asked about Wixel's core competitive differentiator in the crowded design software space and the rationale behind its pricing. She also sought to understand the drivers of the strong top-of-funnel growth and its impact on the 2025 outlook for premium subscription growth.

    Answer

    CEO Avishai Abrahami explained that Wixel's key differentiator is its foundation as an AI-native platform, which allows for greater agility compared to competitors retrofitting AI into older tools. President Nir Zohar attributed the strong top-of-funnel performance to recent product innovations that improved the user journey for both self-creators and partners, stating this underpins the company's confidence in its ability to regrow net subscriptions in 2025.

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    Elizabeth Elliott's questions to Wix.Com Ltd (WIX) leadership • Q4 2024

    Question

    Elizabeth Elliott asked for more details on the upcoming self-creator solution that expands design capabilities beyond websites, questioning what it might entail and Wix's competitive advantage. She also inquired about the cost savings from AI integration in customer care and whether those gains would be reinvested or flow to profitability.

    Answer

    CEO Avishai Abrahami described the new product as a tool to repurpose website content into other formats like social media ads, leveraging Wix's core strength in simplifying complex user interfaces, now enhanced with AI. CFO Lior Shemesh confirmed that the cost efficiencies gained from AI in customer care are expected to contribute directly to free cash flow and margin expansion, with the most significant impact anticipated in the second half of 2025.

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    Elizabeth Elliott's questions to HubSpot Inc (HUBS) leadership

    Elizabeth Elliott's questions to HubSpot Inc (HUBS) leadership • Q1 2025

    Question

    Elizabeth Elliott asked about the rapid expansion of Customer Agent across the entire platform, the success signals driving this confidence, and whether the combination of agents and data could push HubSpot into adjacent categories.

    Answer

    CEO Yamini Rangan cited strong early adoption metrics for Customer Agent, including over 2,500 customers and resolution rates exceeding 50%, as key confidence drivers. The "big aha" was observing customers organically using the agent for marketing and sales inquiries, not just support. This validated that customers want a single agent with context across the entire journey. Rangan agreed this opens up a much larger opportunity, shifting from software that helps people do work to agents that can do the work, enabling entry into adjacent categories and labor augmentation.

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    Elizabeth Elliott's questions to HubSpot Inc (HUBS) leadership • Q3 2024

    Question

    Elizabeth Elliott requested more detail on the upgrade rate from Starter tiers, particularly any early benefits from the new pricing model, and the long-term opportunity given the large volume of Starter customers.

    Answer

    CFO Kathryn Bueker stated that the upgrade rate from Starter to Professional has remained relatively stable. She explained that the new seat-based pricing model lowers the barrier to entry for both Starter and Professional tiers, leading to a more balanced mix of net customer additions. While it's still early, the company believes this model will increase the upgrade rate over time.

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    Elizabeth Elliott's questions to SEMrush Holdings Inc (SEMR) leadership

    Elizabeth Elliott's questions to SEMrush Holdings Inc (SEMR) leadership • Q1 2025

    Question

    Elizabeth Elliott asked for the basis of management's confidence in reaching the $30 million ARR target for the Enterprise SEO solution and questioned why the dollar-based net revenue retention (NRR) rate of 106% had not improved despite enterprise momentum.

    Answer

    CEO William Wagner attributed confidence in the Enterprise SEO target to strong Q4 and Q1 momentum, a scaling sales force, and the upcoming launch of a new AI Optimization product. CFO Brian Mulroy explained that NRR is a backward-looking 24-month metric that takes time to influence, but he expressed optimism that it will increase over the long run as the mix of higher-retention enterprise customers grows.

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    Elizabeth Elliott's questions to SEMrush Holdings Inc (SEMR) leadership • Q4 2024

    Question

    Elizabeth Elliott from Morgan Stanley asked about the timing and rationale for the CEO transition and inquired about incoming CEO Bill Wagner's initial priorities. She also questioned the slight downtick in Net Revenue Retention (NRR) to 106% and the outlook for this metric.

    Answer

    Outgoing CEO Oleg Shchegolev explained the transition allows him to focus on product innovation from a position of strength. Incoming CEO Bill Wagner stated his priority is to continue executing the current strategy. CFO Brian Mulroy clarified the NRR dip was minimal, believing the metric has troughed and will rise long-term with the growing enterprise mix, despite a potential headwind from landing larger initial deals.

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    Elizabeth Elliott's questions to SEMrush Holdings Inc (SEMR) leadership • Q3 2024

    Question

    Elizabeth Elliott of Morgan Stanley asked about the penetration of the new enterprise product into Semrush's 8,000 existing enterprise accounts and the expected migration path. She also questioned the durability of ARR per customer growth, given tougher year-over-year comps from a prior price increase.

    Answer

    CFO Brian Mulroy reported strong early traction for the enterprise product, with over 90 accounts migrated since its May launch. He highlighted the opportunity within the existing 8,000 accounts, plus displacing competitors and capturing white space. On ARR per customer, Mulroy acknowledged the tough comp from last year's price hike but stated that underlying growth remains strong, driven by the enterprise and mid-market segments, and he expects the metric to continue rising with enterprise product adoption.

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    Elizabeth Elliott's questions to LegalZoom.com Inc (LZ) leadership

    Elizabeth Elliott's questions to LegalZoom.com Inc (LZ) leadership • Q1 2025

    Question

    Elizabeth Elliott from Morgan Stanley inquired about the potential to expand pricing changes given recent success and asked for an update on the 1-800Accountant partnership and the broader partner strategy.

    Answer

    CEO Jeff Stibel confirmed that pricing is a clear lever with demonstrated inelasticity, giving them confidence to explore it in other products. However, he stressed that price increases must be coupled with value increases. On partnerships, Stibel stated the 1-800Accountant relationship is outperforming expectations. He also highlighted a key strategic shift: LegalZoom is now intently focused on leveraging partners to drive new customers *to* LegalZoom, rather than only using partners to monetize its existing customer base.

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    Elizabeth Elliott's questions to LegalZoom.com Inc (LZ) leadership • Q4 2024

    Question

    Elizabeth Elliott asked for details on the marketing strategy, specifically how brand spend will double without increasing the total budget and how messaging will differ from past efforts. She also requested a bridge for the subscription revenue growth guidance, from 2% in Q4 2024 to double-digits by the end of 2025.

    Answer

    CEO Jeffrey Stibel explained the marketing shift involves moving from an over-reliance on search to a multi-brand strategy and focusing brand messaging on education and value, unlike past, less effective campaigns. COO & CFO Noel Watson added that this is funded by reallocating less efficient performance marketing spend. For the subscription bridge, Watson cited the compounding effects of attracting higher-quality customers and implementing pricing changes on both new and renewal subscriptions throughout the year.

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    Elizabeth Elliott's questions to GoDaddy Inc (GDDY) leadership

    Elizabeth Elliott's questions to GoDaddy Inc (GDDY) leadership • Q1 2025

    Question

    Elizabeth Elliott asked about the resilience of GoDaddy's customer base amid macro changes, how potential economic pressure is factored into guidance, and for early feedback on the Airo Plus SKU's pricing and target audience.

    Answer

    CEO Aman Bhutani acknowledged some pressure in small business sentiment surveys but emphasized customer resilience, driven by the high value of GoDaddy's products. CFO Mark McCaffrey added that their service-oriented customer base remains optimistic, supporting the decision to reaffirm guidance. Regarding Airo Plus, Aman Bhutani stated it is still very early for specific metrics but noted that strong engagement with the free Airo experience is a key indicator for upselling customers to the paid tier.

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    Elizabeth Elliott's questions to GoDaddy Inc (GDDY) leadership • Q4 2024

    Question

    Elizabeth Elliott asked if the website attach opportunity is primarily with new customers or if products like site optimizer can target the installed base, and questioned the relative impact of the 2025 pricing strategy versus 2024's.

    Answer

    CEO Aman Bhutani confirmed that site optimizer is designed to reach existing customers, even those not using GoDaddy's builder. He emphasized that the pricing and bundling initiative is a large, multi-year opportunity with a 'very material' expected contribution in 2025, advising against focusing on just one product line's impact.

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    Elizabeth Elliott's questions to GoDaddy Inc (GDDY) leadership • Q3 2024

    Question

    Elizabeth Elliott, on for Elizabeth Porter, asked about the potential growth impact of expanding pricing and bundling to the Core Platform and sought reasons for the expected Q4 margin contraction after a strong Q3.

    Answer

    CEO Aman Bhutani noted it was too early to quantify the impact on the Core Platform but confirmed the methodology is proven. CFO Mark McCaffrey explained that Q3 margins benefited from a favorable product mix and front-loaded restructuring savings. The Q4 margin outlook reflects more normalized expense timing, including a planned increase in marketing investments to support the Airo launch.

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    Elizabeth Elliott's questions to Freshworks Inc (FRSH) leadership

    Elizabeth Elliott's questions to Freshworks Inc (FRSH) leadership • Q1 2025

    Question

    Elizabeth Elliott from Morgan Stanley asked for more details on operational expense efficiencies driven by internal AI use and the company's confidence in its margin outlook amid an uncertain macro environment.

    Answer

    CEO and President Dennis Woodside explained that Freshworks uses over 70 instances of AI internally, which has been a key driver in margin expansion and a nearly 20% headcount reduction over the past two years. COO and CFO Tyler Sloat added that the company plans to lean into sales and marketing investments, viewing market uncertainty as a potential competitive advantage.

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    Elizabeth Elliott's questions to Freshworks Inc (FRSH) leadership • Q4 2024

    Question

    Elizabeth Elliott asked about the pressured Net Dollar Retention (NRR) outlook, the potential for AI to drive expansion recovery, and the sustainability of the SMB demand environment following the boost from free-to-paid conversions.

    Answer

    CEO Dennis Woodside stated the AI innovation cycle is just beginning, with healthy double-digit attach rates in SMB and a systematic plan to upsell AI into the existing customer base. He described SMB demand as "stable to improving." COO & CFO Tyler Sloat noted that while agent-based expansion remains pressured year-over-year, the decline has stabilized, and the focus is on driving expansion through add-on products like Freddy AI, Device42, and ESM.

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    Elizabeth Elliott's questions to Freshworks Inc (FRSH) leadership • Q3 2024

    Question

    Elizabeth Elliott sought more detail on the fiscal 2025 guidance, questioning the cautious outlook given strong EX performance and improving CX. She also asked about the typical deal size uplift from Freddy AI adoption and the common rollout strategy among customers.

    Answer

    COO and CFO Tyler Sloat explained the 2025 guidance reflects tougher year-over-year comparisons in the second half due to lapping the Device42 acquisition. CEO and President Dennis Woodside noted that Freddy AI is adopted across all customer segments, with copilot attach rates now exceeding 50% in large deals, leading to significant productivity gains for customers. He added that the paid customer count for Freddy Self-service has doubled since the start of the year.

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    Elizabeth Elliott's questions to Sprinklr Inc (CXM) leadership

    Elizabeth Elliott's questions to Sprinklr Inc (CXM) leadership • Q4 2025

    Question

    Elizabeth Elliott from Morgan Stanley asked for details on the timing of go-to-market hiring and rep ramp-up periods to understand when sales capacity will durably increase, and also inquired about the impact of the macro environment on deal cycles.

    Answer

    President and CEO Rory Read explained that Sprinklr is hiring in Q2 and Q3 of FY26 to build sales capacity for FY27, noting a 6-9 month ramp time for new reps. He emphasized investments in technical success managers and solution architects as well. On the macro front, Read described the environment as 'choppy' but stated Sprinklr's primary challenges are internal execution and consistency, not external market pressures, and the company is well-positioned with a strong balance sheet.

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    Elizabeth Elliott's questions to Sprinklr Inc (CXM) leadership • Q3 2025

    Question

    Elizabeth Elliott asked for an update on the company's pricing and packaging analysis and any early learnings. She also requested more details on the incremental data costs associated with the renewed contract with X (formerly Twitter), including its duration and potential future risks.

    Answer

    President and CEO Rory Read confirmed that customer feedback indicated a need for simplification and that a new, streamlined pricing and packaging model would be introduced in FY'26. CFO Manish Sarin described the new agreement with X as a successful multi-year renewal. Rory Read added that he believes data costs are being managed effectively and that the company will continue to expand its channel capabilities.

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    Elizabeth Elliott's questions to Sprinklr Inc (CXM) leadership • Q2 2025

    Question

    Elizabeth Elliott of Morgan Stanley inquired about the 'build versus buy' debate for AI solutions and Sprinklr's confidence that its deal slowdown is macro-related rather than customers building in-house. She also asked about sales force productivity following recent internal changes.

    Answer

    Founder and Co-CEO Ragy Thomas detailed Sprinklr's focus on the 'application layer' of AI, which manages enterprise-specific data, governance, and guardrails on top of general-purpose models, a function he believes enterprises will buy, not build. Co-CEO Trac Pham addressed sales productivity, stating that while they are seeing stabilization and encouraging signs from organizational changes, it will take time for the full impact to materialize.

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    Elizabeth Elliott's questions to NetApp Inc (NTAP) leadership

    Elizabeth Elliott's questions to NetApp Inc (NTAP) leadership • Q2 2025

    Question

    Elizabeth Elliott, on for Meta Marshall, asked for details on the composition of the 100+ AI deal wins and whether current free cash flow dynamics alter the outlook for next year.

    Answer

    CEO George Kurian clarified that the 100+ AI wins were on-premises deals, representing a mix of proof-of-concepts and larger pre-production pilots. CFO Mike Berry stated that the free cash flow impact from incentive compensation payments should normalize next year, but it is too early to comment on the strategy for inventory pre-buys in fiscal 2026.

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    Elizabeth Elliott's questions to Amplitude Inc (AMPL) leadership

    Elizabeth Elliott's questions to Amplitude Inc (AMPL) leadership • Q3 2024

    Question

    Elizabeth Elliott asked about the market's ripeness for consolidation in the digital adoption space following the Command AI acquisition and inquired about the sales pipeline heading into 2025.

    Answer

    CEO Spenser Skates described the digital adoption market as 'very, very ripe for consolidation,' stating customers prefer an integrated platform for better targeting. Regarding the pipeline, he noted that while it's early to call for 2025, the company is entering Q4 with a strong pipeline that is of higher quality and more enterprise-focused than in previous years.

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