Question · Q4 2025
Elvira Scotto asked about the potential for further margin improvement or uptime driven by Archrock's technology investments (telemetry, big data, AI), inquiring about the stage of these initiatives and future AI applications. She also asked if there's any change in customers' preference for insourcing versus outsourcing compression services.
Answer
Brad Childers, President and Chief Executive Officer, outlined three goals for technology investments: improving customer uptime and service quality, empowering mechanics with better tools and information, and driving profitability. He believes there's still more to come, especially in enhancing customer experience. Archrock is deploying AI to provide mechanics with better information and to analyze telemetry data for actionable insights, and is exploring additional sensor technologies. Mr. Childers stated that there has been no shift in the insourcing/outsourcing dynamic, as customer decisions are primarily driven by capital availability, allocation, and buy-lease analysis, which continue to favor outsourcing for long-term assets.
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