Ethan Bruck's questions to SMAR leadership • Q4 2024
Question
Asked about the long-term goal for capabilities penetration and the key drivers of potential outperformance relative to the conservative guidance.
Answer
The long-term goal is to have 50% of customers using a premium capability, driven by product-led growth and accessible packaging. The top three potential upside drivers for the year are the new modernized product experiences, efficiency gains from new sales leadership, and the expansion of self-service capabilities.