Question · Q4 2025
Fadi Chamoun asked for details on XPO's cost efficiency, specifically the 1.5 points of productivity gain in 2025, the impact of AI optimization on a $900 million cost base, and clarification on whether January's volume improvement was market-driven or XPO-specific.
Answer
Mario Harik, Chairman and CEO, XPO, clarified that January's volume outperformance was a combination of company-specific initiatives, such as onboarding highly profitable business and 10,000 new accounts in 2025, and early signs of strengthening industrial demand. On technology and AI, Harik stated that productivity improved by 1.5 points in 2025, accelerating to over two points in the second half. He detailed AI's impact on line haul efficiency ($16M profit per point), P&D efficiency ($9M to bottom line per point on a $900M cost base, with rollout to half the network in Q1 2026), and dock efficiency ($4M per point), expecting low single-digit productivity improvement in 2026 with potential for mid-single-digit upside.
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