Question · Q4 2024
Fraser Jamieson of HSBC asked about the impact of expanding service to more vulnerable areas on the company's tariff mix and how the FAUSP fund would help mitigate potential negative effects.
Answer
CEO Carlos Leone Piani confirmed that expansion into these areas will increase the proportion of customers on social tariffs, noting this mix shift had a BRL 200 million negative revenue impact in 2024. He explained that the FAUSP fund is specifically designed to amortize this impact across the broader customer base, with regular tariff cycles also helping to rebalance the overall mix.
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