Question · Q3 2025
George Kurosawa asked for a characterization of the demand environment, including sales cycles and retention. He also followed up on the $100 million CapEx for data center and AI investments, asking if free cash flow should be considered $100 million higher excluding this, and if it was a one-time investment.
Answer
Chad Richison, President and CEO of Paycom Software, stated that demand remains strong due to a differentiated product and low market penetration, with retention reported annually. Regarding the $100 million CapEx, Mr. Richison confirmed it was a one-time investment for Iwant's capacity, not expected in the next couple of years, and emphasized the strategic decision to self-fund for control and cost-effectiveness, expecting it to positively impact future free cash flow conversion.