Question · Q4 2025
Greg Palm (Craig-Hallum) inquired about the impact of changing immigration policy on labor, potential for share gains, and the biggest near-term growth levers for 2026 versus longer-term impacts.
Answer
CEO Dale Asplund stated that investments in frontline employees and E-Verify position BrightView well, potentially creating a tailwind for share gains as competitors struggle with labor availability. He identified key growth levers for 2026 as continued customer retention improvement (aiming for 100-200 basis points annually), improving underperforming branches (reducing those below 70% retention from 20% to 10%), expanding ancillary services (e.g., tree trucks), and adding sales resources.