Guillaume Delmas's questions to Haleon PLC (HLN) leadership • H1 2025
Question
Guillaume Delmas of UBS Group AG questioned the underperformance of Haleon's North America segment in Q2, asking for an analysis of its causes, such as category growth, sell-in versus sell-out discrepancies, or market share erosion, and its prospects for recovery. He also inquired about the significant increase in Advertising and Promotion (A&P) spending, its specific investment areas, the return on investment, and the outlook for future spend.
Answer
CEO Brian McNamara acknowledged the challenges in North America, attributing them to a difficult consumer environment, a channel shift to value and e-commerce, and retailer inventory pressures. He noted that while overall consumption is slightly up, performance in pain relief (Advil) and VMS (Centrum) was mixed, and outlined corrective plans. CFO Dawn Allen explained that the 130 basis point increase in A&P spend was enabled by supply chain productivity and is being invested to support innovation, key growth markets, and expert recommendations, with a similar level of investment expected in the second half.