Hamed Khorsand's questions to Arlo Technologies Inc (ARLO) leadership • Q2 2025
Question
Hamed Khorsand from BWS Financial asked whether the growth in subscriber additions was due to higher unit sales or better conversion rates, and if the Q3 channel fill of new products implies a large spike in subscribers in Q4.
Answer
CEO Matthew McRae attributed the subscriber growth primarily to higher unit sales driven by aggressive promotions, rather than a significant change in conversion rates. He explained that the subscriber impact from Q3 shipments is smoothed out across Q4 and Q1 due to holiday purchasing and trial period timelines. However, he confirmed this acceleration is a key factor behind the increased full-year service revenue guidance to over $310 million.