Harshita Rawat's questions to Toast Inc (TOST) leadership • Q2 2025
Question
Harshita Rawat inquired about Toast's new AI-powered assistant (Toast IQ), asking about feedback from pilot customers, the value it provides, and its key points of differentiation in the market.
Answer
CEO Aman Narang reported that customer feedback on the AI product has been very positive, with users valuing the ability to get insights, recommendations, and take action through a human-like interface. He stated the goal is to build the best GPT-like tool for restaurants by leveraging Toast's unique data, with plans for general availability later in the year.