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    Harshita Rawat's questions to Toast Inc (TOST) leadership

    Harshita Rawat's questions to Toast Inc (TOST) leadership • Q2 2025

    Question

    Harshita Rawat inquired about Toast's new AI-powered assistant (Toast IQ), asking about feedback from pilot customers, the value it provides, and its key points of differentiation in the market.

    Answer

    CEO Aman Narang reported that customer feedback on the AI product has been very positive, with users valuing the ability to get insights, recommendations, and take action through a human-like interface. He stated the goal is to build the best GPT-like tool for restaurants by leveraging Toast's unique data, with plans for general availability later in the year.

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    Harshita Rawat's questions to Toast Inc (TOST) leadership • Q1 2025

    Question

    Harshita Rawat asked about the financial impact of hardware tariffs, the company's ability to mitigate these costs, and the potential to pass them on to customers. She also requested a breakdown of the location growth algorithm.

    Answer

    CFO Elena Gomez stated that incremental tariff costs are manageable and already factored into guidance, thanks to proactive supply chain diversification away from China. She noted they will be thoughtful about any potential price adjustments. Regarding location growth, she explained it's a balanced mix of new and existing restaurants, with the core segment as the primary driver and new verticals expected to contribute more over time.

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    Harshita Rawat's questions to Toast Inc (TOST) leadership • Q4 2024

    Question

    Harshita Rawat inquired about market share gains in the core U.S. restaurant segment, specifically the performance of flywheel markets, and asked if Toast was rethinking its international distribution strategy.

    Answer

    CEO Aman Narang stated that the bulk of record net adds came from the core SMB business, with flywheel markets continuing to outperform the company average. Regarding international strategy, he said the current focus is replicating the successful U.S. direct sales model in initial markets, though other models like resellers could be considered for future expansion based on market-specific factors.

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    Harshita Rawat's questions to Mastercard Inc (MA) leadership

    Harshita Rawat's questions to Mastercard Inc (MA) leadership • Q2 2025

    Question

    Harshita Rawat inquired about Mastercard's strategy and momentum in capturing the large international commercial point-of-sale (POS) opportunity, where card penetration remains low.

    Answer

    CEO Michael Miebach characterized commercial POS as a significant short-to-medium-term opportunity. He outlined a strategy focused on building relationships with issuers and SME-focused marketplaces, leveraging differentiated products like their fleet card solution. He noted that Mastercard has established specialized SME teams globally to execute on the ambitious growth targets for this segment.

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    Harshita Rawat's questions to Mastercard Inc (MA) leadership • Q1 2025

    Question

    Harshita Rawat inquired about the composition of Mastercard's cross-border business, seeking clarity on the mix between travel and e-commerce, and specifically on U.S. inbound trends.

    Answer

    CFO Sachin Mehra explained that the cross-border portfolio is highly diversified, with no single corridor pair representing more than 3% of total volume in 2024. He referenced past disclosures suggesting a roughly even split between card-present and card-not-present transactions, with travel being a component of the latter. Mehra noted that this general mix remains stable and that card-not-present (ex-travel) continues to show very strong growth.

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    Harshita Rawat's questions to Mastercard Inc (MA) leadership • Q4 2024

    Question

    Harshita Rawat asked about Mastercard's progress with stablecoins in cross-border money movement and its overall strategic positioning for growth in the crypto ecosystem.

    Answer

    CEO Michael Miebach confirmed that Mastercard has moved beyond proofs-of-concept into live stablecoin transactions and sees B2B cross-border payments as a significant upside opportunity. He highlighted the live Multi-Token Network (MTN) and key partnerships with firms like JPMorgan, emphasizing that Mastercard is well-prepared to support the ecosystem's growth through its focus on interoperability and governance.

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    Harshita Rawat's questions to Mastercard Inc (MA) leadership • Q3 2024

    Question

    Harshita Rawat from AllianceBernstein inquired about Mastercard's cybersecurity services, asking how they are sold and whether they function as an add-on to transactions or a distinct business line.

    Answer

    Chief Executive Officer Michael Miebach clarified that cybersecurity is a significant part of Value-Added Services, with solutions sold both with and without a direct link to a transaction. He noted that about half of these services are not transaction-related, highlighting the recent agreement to acquire Recorded Future as a move to add subscription-based threat intelligence and expand the addressable market.

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    Harshita Rawat's questions to Visa Inc (V) leadership

    Harshita Rawat's questions to Visa Inc (V) leadership • Q3 2025

    Question

    Harshita Rawat of AB Bernstein asked for more detail on the Q4 guidance, seeking to understand the drivers behind the expected deceleration from Q3's strong performance, particularly regarding FX volatility and client incentives.

    Answer

    CFO Chris Suh explained that Q4 is expected to be fundamentally strong but is impacted by lapping difficult comparisons from the prior year, specifically a quarter with very low incentive growth and a strong Value-Added Services (VAS) period. He noted the key differences versus Q3 are lower currency volatility assumptions and the absence of one-time incentive benefits that occurred in Q3, while Q4 anniversaries prior-year benefits.

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    Harshita Rawat's questions to Visa Inc (V) leadership • Q3 2025

    Question

    Harshita Rawat of AB Bernstein asked for more detail on the Q4 guidance, seeking to understand the drivers of the expected revenue deceleration from Q3, particularly regarding FX volatility and client incentives.

    Answer

    CFO Chris Suh explained that Q4 is expected to be fundamentally strong but is impacted by lapping a prior year's Q4 that had one-time benefits, including lower incentive growth. He noted the key differences from Q3 are lower currency volatility expected in Q4 compared to the high levels in Q3, and the timing of one-time incentive adjustments that benefited Q3.

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    Harshita Rawat's questions to Visa Inc (V) leadership • Q3 2025

    Question

    Harshita Rawat of AB Bernstein asked for more detail on the Q4 guidance, questioning the drivers behind the expected revenue deceleration from Q3.

    Answer

    CFO Chris Suh explained that Q4 is fundamentally strong but faces difficult comparisons to the prior year, which had unusually low incentive growth and strong Value-Added Services revenue. He noted the primary differences from Q3 are assumptions for lower currency volatility and the absence of Q3's one-time incentive benefits, while Q4 laps prior-year benefits.

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    Harshita Rawat's questions to Visa Inc (V) leadership • Q2 2025

    Question

    Harshita Rawat of Bernstein asked how Visa, as a U.S.-based company, is navigating the risks of government nationalism in the current global environment.

    Answer

    CEO Ryan McInerney stated that nationalism is not a new challenge and that Visa has a proven track record of success in highly regulated markets. He highlighted the company's world-class government engagement teams and tailored local strategies, which involve working closely with clients, partners, and regulators to educate them on the benefits of the global payments ecosystem.

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    Harshita Rawat's questions to Visa Inc (V) leadership • Q1 2025

    Question

    Harshita Rawat followed up on the 'unbundling' of capabilities to ask specifically about Visa's account-to-account (A2A) strategy, inquiring about the roadmap for use cases, monetization models, and potential for debit card cannibalization.

    Answer

    Ryan McInerney, Chief Executive Officer, confirmed that Visa A2A is a prime example of unbundling its brand, rules, and risk management. The initial launch is on track for early 2025 in the U.K., targeting Bill Pay. He also highlighted the success of Visa's A2A Protect service, which provides fraud scoring for RTP networks like Pix in Brazil, driven by strong client demand for security.

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    Harshita Rawat's questions to Visa Inc (V) leadership • Q4 2024

    Question

    Harshita Rawat inquired about Visa's perspective on the U.S. regulatory and litigation environment, including the DOJ lawsuit and Reg II, and asked for the company's revenue exposure to U.S. debit.

    Answer

    Ryan McInerney, CEO, stated that Visa is confident in its ability to manage regulatory complexity and compete effectively. However, he noted that the company does not disclose specific revenue exposure for segments like U.S. debit.

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    Harshita Rawat's questions to PayPal Holdings Inc (PYPL) leadership

    Harshita Rawat's questions to PayPal Holdings Inc (PYPL) leadership • Q2 2025

    Question

    Harshita Rawat of AB Bernstein followed up on the PayPal World announcement, asking what makes this attempt at wallet interoperability different from past efforts, given historical challenges with user experience and awareness.

    Answer

    President, CEO & Director Alex Chriss emphasized that the platform is designed for a simplified, native user experience. He explained that users can click the PayPal button and check out with their home wallet (e.g., UPI) without new merchant integrations. He also stressed that there is a strong CEO-to-CEO commitment among the partner wallets to ensure a frictionless, delightful experience for consumers globally.

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    Harshita Rawat's questions to PayPal Holdings Inc (PYPL) leadership • Q1 2025

    Question

    Harshita Rawat sought clarification on whether the previously mentioned 100 basis point conversion uplift from the new checkout experience is holding steady and asked about the potential speed of the rollout in Europe.

    Answer

    CFO and COO Jamie Miller confirmed that the 100 basis point conversion uplift is holding as the new checkout is rolled out. She added that the rollout in Europe is expected to be much faster and easier because a higher proportion of European merchants are already on PayPal's latest integration platform.

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    Harshita Rawat's questions to PayPal Holdings Inc (PYPL) leadership • Q4 2024

    Question

    Harshita Rawat inquired about the progress of conversations with large merchants for Fastlane adoption post-holiday season and the strategy for converting new or dormant Fastlane users into active PayPal users.

    Answer

    CEO Alex Chriss stated that go-to-market efforts for Fastlane are focused on large enterprise merchants like NBCUniversal and Roku, with implementations now underway in 2025. He explained that the 75% of Fastlane users who are new or dormant represent an opportunity to re-engage them through targeted marketing, reminding them of the full value of the branded PayPal experience.

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    Harshita Rawat's questions to PayPal Holdings Inc (PYPL) leadership • Q3 2024

    Question

    Harshita Rawat asked for an update on Fastlane's momentum, specifically the feedback from larger merchants and the dynamic between the Fastlane guest experience and the traditional branded checkout.

    Answer

    CEO Alex Chriss clarified that over 1,000 merchants, mostly SMBs, are now on Fastlane. He noted that large enterprises are providing very exciting feedback and plan to ramp up testing in Q1, after the holiday code freeze and once the multi-processor strategy is fully enabled. He explained that Fastlane serves as a funnel, capturing users who bypass the branded mark and allowing PayPal to market the value of the full branded experience to them, creating a flywheel for growth in 2025.

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    Harshita Rawat's questions to Fiserv Inc (FI) leadership

    Harshita Rawat's questions to Fiserv Inc (FI) leadership • Q2 2025

    Question

    Harshita Rawat of Sanford C. Bernstein & Co., LLC followed up on merchant operating margins, asking for a quantification of the drivers behind the decline and the expected cadence going forward, and whether the Q2 margin was in line with prior expectations.

    Answer

    Robert Hau, CFO, explained that the full-year operating margin guidance was revised down to approximately 100 basis points of expansion due to the impact of four recent acquisitions with below-average margins and a lower organic growth forecast. He stated that the Q2 merchant margin was generally in line with internal expectations, reflecting intentional investments in marketing, distribution, and new product development.

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    Harshita Rawat's questions to Fiserv Inc (FI) leadership • Q2 2025

    Question

    Harshita Rawat from Sanford C. Bernstein & Co., LLC followed up on merchant operating margins, asking for a quantification of the drivers behind the recent performance and whether the Q2 result was in line with prior expectations.

    Answer

    CFO Robert Hau explained that the full-year adjusted operating margin guidance was revised from at least 125 bps to approximately 100 bps of expansion. This change was driven by the margin impact of four recent acquisitions, which have below-company-average margins, and the revised 10% organic growth outlook providing less operating leverage. He stated that the Q2 merchant margin was generally in line with internal expectations, reflecting these acquisitions and intentional investments in growth.

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    Harshita Rawat's questions to Fiserv Inc (FI) leadership • Q4 2024

    Question

    Harshita Rawat asked about January business trends and requested an explanation for the deceleration in Clover's GPV growth, particularly given accelerating U.S. volume data from networks.

    Answer

    CFO Bob Hau stated that January trends were in line with expectations and the consumer remains resilient. He clarified that the reported Clover GPV growth rate was impacted by tough comparisons from the unique inflation and interest rate dynamics in Argentina in 2024, as the reported volume is not adjusted for such factors or for FX movements.

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    Harshita Rawat's questions to Fiserv Inc (FI) leadership • Q3 2024

    Question

    Harshita Rawat questioned the competitive positioning of the STAR and Accel debit networks, particularly regarding their signature and dual-messaging capabilities in the evolving U.S. payments landscape.

    Answer

    Chairman, President and CEO Frank Bisignano stated that STAR and Accel are strategic assets that allow Fiserv to compete for transactions for its clients' benefit. He confirmed the networks have strong PIN, signature, and dual-messaging capabilities, giving merchants and issuers choices. He expects steady volume share gains rather than a meteoric rise.

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