Question · Q1 2026
Heather Jones questioned the opportunity to restore retail segment margins to past levels, noting a significant drop since 2021, and asked about potential structural limitations, company-specific execution issues, and the outlook for the retail business over the next few years.
Answer
President John Ghingo expressed confidence in the retail segment's outlook, emphasizing the strategy of pivoting brands into major consumer opportunity spaces, modernizing capabilities (data, technology, analytics, e-commerce), and focusing on high-margin, strategically advantaged parts of the portfolio to drive profitable growth and favorable mix over time.
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