Hye-jin Park's questions to Shinhan Financial Group Co Ltd (SHG) leadership • Q1 2025
Question
Hye-jin Park asked for the business outlook for Shinhan Card, specifically concerning the worsening delinquency trends and whether the unfavorable NPL sales conditions mentioned for the bank also applied to the credit card business.
Answer
Shinhan Card CFO Hae Chang Park responded that delinquencies, driven by self-employed businesses, are expected to improve from Q3, aided by a new internal collection organization. He noted that funding costs are at their peak and will decrease as market rates fall, which should help profitability recover to normal levels by the end of the year.