Jack Kendall's questions to Allstate Corp (ALL) leadership • Q2 2025
Question
Jack Kendall, on behalf of Goldman Sachs, inquired about the drivers behind the strong new business growth in the exclusive agency channel, questioning if it was due to bundling, agent efforts, or a shift in customer preference. He also asked for an update on the performance and long-term view of Allstate's Canadian business.
Answer
Mario Rizzo, President of Property-Liability, attributed the exclusive agent growth to a multi-year transformation that has resulted in fewer but significantly more productive agents, supported by better tools, compensation, and marketing. He affirmed the goal is to grow across all channels. Tom Wilson, Chairman, President & CEO, briefly commented on Canada, stating that Allstate likes the market and is confident in its ability to win there, despite a competitor's recent exit.