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    Jack Nichols

    Research Analyst at KeyBanc Capital Markets Inc.

    Jack Nichols is an Equity Research Analyst at KeyBanc Capital Markets Inc., specializing in the coverage of technology companies. He provides research and analysis on firms within the enterprise software, fintech, and infrastructure sectors, though specific companies under coverage as well as detailed performance metrics or rankings are not publicly listed. Nichols began his finance career in the mid-2010s and joined KeyBanc after earning a degree from the University of Massachusetts Amherst and accumulating experience in both engineering and software development roles. He is registered with FINRA and holds the Series 7 and Series 63 securities licenses.

    Jack Nichols's questions to Amplitude (AMPL) leadership

    Jack Nichols's questions to Amplitude (AMPL) leadership • Q3 2024

    Question

    Jack Nichols asked how contract renewals are performing relative to expectations and what levers the company can pull to improve sales efficiency.

    Answer

    CEO Spenser Skates noted that while they are past the majority of post-pandemic contract optimizations and newer cohorts are healthier, overall renewal rates are still not satisfactory. For sales efficiency, both CEO Spenser Skates and CFO Andrew Casey explained that it will improve as top-line growth accelerates and the sales team becomes more adept at longer, enterprise sales cycles. A key focus for 2025 will be driving adoption of the full platform to increase customer stickiness.

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