Jack Nichols's questions to Amplitude Inc (AMPL) leadership • Q3 2024
Question
Jack Nichols asked how contract renewals are performing relative to expectations and what levers the company can pull to improve sales efficiency.
Answer
CEO Spenser Skates noted that while they are past the majority of post-pandemic contract optimizations and newer cohorts are healthier, overall renewal rates are still not satisfactory. For sales efficiency, both CEO Spenser Skates and CFO Andrew Casey explained that it will improve as top-line growth accelerates and the sales team becomes more adept at longer, enterprise sales cycles. A key focus for 2025 will be driving adoption of the full platform to increase customer stickiness.