Jacob Hagerty's questions to Genpact Ltd (G) leadership • Q1 2025
Question
Jacob Hagerty asked about the nature of the delayed deals, specifically whether they were primarily cost-takeout focused or more discretionary and transformational in nature.
Answer
CEO BK Kalra explained that the delayed deals are large, long-term (5-7 years) supply chain programs that are holistic solutions, not just cost-takeout. They incorporate efficiency and outcome improvements using tools like GenAI and Agentic AI. CFO Mike Weiner added that these large deals are complex solutions that contain components of both Digital Operations and Data-Tech-AI, rather than being one or the other.