Jake Levinson's questions to WW Grainger Inc (GWW) leadership • Q2 2025
Question
Jake Levinson asked about how tariffs are affecting the economics of private label versus branded products and what has driven the recent success at Zoro.
Answer
CEO D.G. Macpherson explained that the economic impact of tariffs on private label products is SKU-dependent and the company is watching it closely. Regarding Zoro's success, he credited improved customer targeting and repeat business, porting over logic from MonotaRO, which has driven the customer repeat rate up 200 basis points year-over-year, leading to strong operating leverage.