Question · Q3 2025
Jake Robers inquired about the initial feedback on Pegasystems' new predictable AI agents and how their approach fundamentally differs from competitors' offerings. He also asked how Pega GenAI Blueprint is facilitating new logo acquisition and the progress of this strategic push.
Answer
Alan Trefler, Founder and CEO of Pegasystems, explained that Pega's unique approach leverages LLMs for creativity at design time and a robust workflow engine for predictable execution at runtime, contrasting with competitors' reliance on LLMs at runtime, which can be unpredictable. He also noted the environmental benefits of this method. Ken Stillwell, COO and CFO, highlighted Blueprint's user-friendly experience and its ability to accelerate business development for new logos. Mr. Trefler added that Blueprint simplifies understanding Pega, improving implementation reliability and internal training.