James Lee's questions to Maplebear Inc (CART) leadership • Q4 2024
Question
James Lee asked for an update on shopper supply and demand dynamics and whether tighter immigration controls have had any impact.
Answer
CEO Fidji Simo reported that shopper supply remains very healthy, with waitlists in most cities and strong retention of tenured shoppers. She highlighted that Instacart's shopper demographic, being two-thirds female and over 50% parents, differs from other gig economy platforms, contributing to stable supply dynamics.