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    James TateGoldman Sachs

    James Tate's questions to Pearson PLC (PSO) leadership

    James Tate's questions to Pearson PLC (PSO) leadership • H1 2025

    Question

    James Tate inquired about the performance of new Pearson VUE contracts, such as Salesforce and ServiceNow, their contribution to H2 growth, and the potential for Gen AI to drive cost efficiencies across the business.

    Answer

    Art Valentine, President of Assessment & Qualifications, confirmed that new VUE contracts are performing in line with expectations and will support H2 growth. CEO Omar Abbosh and CFO Sally Johnson detailed how Gen AI is being used for both customer-facing product innovation and internal cost savings in areas like content generation, translation, and customer service, ultimately improving efficiency and the customer experience.

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    James Tate's questions to Pearson PLC (PSO) leadership • H1 2025

    Question

    James Tate of Goldman Sachs inquired about the performance of new Pearson VUE contracts and the potential for mid-single-digit growth in 2026. He also asked about the use of Gen AI for driving cost efficiencies across the business.

    Answer

    President of Assessment & Qualifications, Art Valentine, confirmed that new VUE contracts are performing in line with expectations. CEO Omar Abbosh discussed the strategic application of AI in learning products, while CFO Sally Johnson highlighted AI-driven cost efficiencies in content generation and customer service, which also improve top-line potential.

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