Jamie Reynolds's questions to PagerDuty Inc (PD) leadership • Q1 2026
Question
Jamie Reynolds from Morgan Stanley inquired about the adoption trends for new modules like PagerDuty Advanced and Enterprise Plus. He also asked for additional color on the differing demand trends between the SMB and enterprise segments of the business.
Answer
CEO Jennifer Tejada explained it is 'still early days' for the new modules but noted strong customer interest at events. She highlighted a change to seed AI capabilities across all pricing plans to reduce adoption friction. Tejada also confirmed an improving demand signal from the SMB segment for two consecutive quarters, led by well-funded native AI companies, a trend that is also crossing over into the enterprise.