Jared Haase's questions to InnovAge Holding (INNV) leadership • Q4 2025
Question
Jared Haase asked about InnovAge's outlook for achieving its 8% to 9% EBITDA margin target, inquiring about the expected cadence of margin expansion and the balance of opportunities between center-level margin and operating leverage. He also explored potential for automation and AI, particularly with the Epic EHR system and other technology partners, to reduce costs.
Answer
CEO Patrick Blair and CFO Ben Adams attributed past margin improvements to a combination of growth, clinical value initiatives, and effective medical cost management, noting that over 40% of care is delivered in-house, providing significant control. Ben reiterated confidence in reaching the long-term margin target. Patrick and President and COO Michael Scarborough discussed leveraging AI-driven tools from partners like Epic, Oracle, and Salesforce to enhance efficiency, accuracy, and optimize business processes in areas such as clinical care, compliance, and enrollment.