Question · Q3 2025
Jason Ader inquired about what customers are doing if they are not renewing their on-premises subscriptions and not moving to SaaS, and whether there was any compression in term contract duration.
Answer
CFO Guy Melamed explained that most non-renewing on-premise customers didn't switch to competitors, and discussions are ongoing with some. He noted many were single-threaded, not utilizing the full platform, and historically converted without issues, making Q3's behavior unusual. He confirmed that term contract duration compression was not a factor.