Question · Q4 2025
Jason Haas asked about the surge in consumer demand in Q4, questioning if it pulled forward business from Q1 and what caused this dynamic. He also inquired about the softness in the advisory business, its drivers, and how integrated and synergistic it is with other segments.
Answer
CEO Jennifer Scanlon confirmed that consumer customers' rapid innovation and UL Solutions' customer centricity and capacity allowed them to respond to a surge in demand, particularly in consumer technology and small appliances. Regarding advisory, she explained its cyclical nature and susceptibility to specific market conditions (e.g., commercial real estate). The strategic shift of advisory services to the industrial segment aims for better synergies with TIC business, especially in the energy ecosystem, built environment, and medical devices, while the EHS software divestiture focuses the software segment on core offerings.
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