Jason Helfstein's questions to Match Group Inc (MTCH) leadership • Q2 2025
Question
Jason Helfstein asked if new Tinder features could help better identify and filter out bad actors or disengaged users, thereby improving the overall user experience algorithmically.
Answer
CEO Spencer Rascoff affirmed that trust and safety is a critical driver of user satisfaction. He explained that a new integrated trust and safety team is leveraging combined scale and superior AI models to more effectively detect bad actors while also reducing 'false positives' that incorrectly ban good users. He stressed the importance of marketing these safety improvements to enhance brand perception.