Question · Q3 2025
Jason Kreyer of The Benchmark Company asked about the potential number of existing customers that could scale to become million-dollar accounts across Gloo's platform. He also sought a comparison between the services and capabilities offered by Masterworks and the newly acquired Westfall Gold, and whether Westfall could address any cross-sell challenges.
Answer
CEO Scott Beck and Head of Technology Pat Gelsinger clarified that million-dollar customers primarily originate from network capability providers (e.g., donor services, non-profits, Bible translation organizations), not individual churches. Pat highlighted a $60 billion total addressable market (TAM) with tens of thousands of brands, indicating significant potential for both new and increased penetration within existing accounts. Scott explained that Westfall Gold specializes in high-end major donor engagement, while Masterworks excels at nurturing smaller donors and maintaining relationships between major events, creating strong cross-sell synergies rather than addressing pushback.
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