Jeffrey Hopson's questions to CrowdStrike Holdings (CRWD) leadership • Q2 2026
Question
Jeffrey Hopson, on for Mike Zikos of Needham & Company, asked for insights into the impressive growth of Charlotte AI, questioning which specific features are driving adoption and what hurdles might be preventing some organizations from adopting it.
Answer
Founder & CEO George Kurtz explained that Charlotte AI's success stems from its architecture as an orchestration layer deeply wired into all modules and workflows, not just a simple chatbot. He provided examples of its value, such as reducing investigation tasks from days to an hour and autonomously acting as a tier-one analyst. Kurtz stated that customers are seeing increasing value with each release as the GenAI product matures, which is powering the adoption of the next-gen SOC.