Jeffrey Johnson's questions to COOPER COMPANIES (COO) leadership • Q3 2025
Question
Jeffrey Johnson from Robert W. Baird & Co. sought to reconcile the immediate headwind from Clarity's decline with the delayed revenue benefit from MyDay's fitting activity, questioning why this doesn't lead to a stronger CVI growth inflection in Q4. He also asked for more details on the competitive pricing actions in the Asia-Pacific e-commerce channel.
Answer
President and CEO Al White acknowledged the validity of the question, explaining that the Q4 guidance assumes a similar dynamic to Q3 to avoid being overly optimistic about the conversion speed of MyDay fitting activity into revenue. He stated the company wanted to provide reasonable guidance after getting ahead of itself in prior quarters. Regarding e-commerce, he confirmed the aggressive pricing came from larger competitors in the Asia-Pacific region, leading to share loss in that low-margin channel.