Question · Q3 2025
Jeff Kauffman asked how long it would take RXO to adjust pricing to mitigate the impact of the current squeeze if market conditions remained static. He also inquired about the tender rejection levels typically required for RXO to effectively push prices and the historic breaking point for such rejections, concluding by asking if the long-term outlook is positive.
Answer
Drew Wilkerson, Chairman and CEO of RXO, explained that the key metric to watch is tender rejections, which have risen to over 6% despite depressed demand. He stated that tender rejections typically need to be at 10% or above to see spot loads and push prices, with mid-teens indicating excessive spot loads. He affirmed that in the long run, the current structural changes are a 'great thing' for RXO, as customers will seek large, financially stable companies with strong service, comprehensive solutions, and advanced technology, like RXO, which has always maintained strict carrier vetting processes.