Jenny Xu's questions to So-Young International Inc (SY) leadership • Q2 2025
Question
Jenny Xu from CICC inquired about potential bottlenecks in doctor recruitment during network expansion and the degree of reliance on individual center managers for operations.
Answer
Mona Qiao, Investor Relations, explained that there is a solid talent pipeline of doctors and that the company's focus on light medical aesthetics allows for rapid, standardized training. She emphasized that the business model reduces reliance on center managers by centralizing key functions like marketing, pricing, and recruitment, allowing managers to focus on on-site operational metrics monitored by headquarters via a digital dashboard.