Question · Q3 2025
Jimmy Shan questioned the operating leverage within real estate services, the extent of excess capacity in the organization, and whether a recovery in secondary U.S. markets would provide better future upside.
Answer
Christian Mayer (CFO) confirmed 22% operating leverage on incremental revenue in Q3 for real estate services and expects 20%+ leverage to continue. He also stated that the 4,500 productive brokers represent significant excess capacity ready to increase productivity as markets improve. Jay Hennick (Global Chairman and CEO) added that the broker count is up 15% from peak production, indicating substantial upside. Jay Hennick (Global Chairman and CEO) clarified Colliers' strong, balanced market position across major and secondary U.S. markets, emphasizing resilience despite soft times.
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