Joanne Lee's questions to Bionano Genomics Inc (BNGO) leadership • Q1 2025
Question
On behalf of Jason McCarthy, Joanne Lee asked about the specific steps Bionano is taking to increase Saphyr system utilization among its existing routine users.
Answer
CEO Robert Holmlin detailed a three-part strategy to boost utilization. First, driving adoption and proficiency with the AI-powered VIA software to increase lab capacity. Second, supporting menu expansion by helping labs adopt OGM for new applications, such as multiple myeloma, based on recent publications. Third, ensuring overall customer proficiency with the unique OGM workflow through dedicated support from the company's largest internal organization.