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    Joe Fadgen

    former Equity Research Analyst at Craig-Hallum

    Joe Fadgen is a former Equity Research Analyst at Craig-Hallum Capital Group, where he specialized in equity research from 2011 to 2018, covering companies such as Greenidge Generation Holdings and SPRT. During his tenure at Craig-Hallum, Fadgen participated in multiple earnings calls and contributed analytical insights on his covered companies, though publicly available performance metrics such as TipRanks rankings or success rates are not documented. Fadgen began his financial career as a Credit Analyst at Landmark Community Bank from 2006 to 2009 before earning his MBA from the University of Wisconsin in 2011. He also holds an undergraduate degree from the University of St. Thomas and has a professional background that suggests familiarity with industry-standard credentials, though specific FINRA registrations or securities licenses have not been publicly listed.

    Joe Fadgen's questions to Greenidge Generation Holdings (GREE) leadership

    Joe Fadgen's questions to Greenidge Generation Holdings (GREE) leadership • Q2 2016

    Question

    Joe Fadgen of Craig-Hallum inquired about the significant increase in G&A expenses, the details of the new Sears agreement, and any potential strategic shifts following the appointment of a new Board of Directors.

    Answer

    Roop Lakkaraju, CFO & COO, explained that the G&A increase was due to $1.5 million in proxy contest costs, which will not recur, bringing the forward operating expense run rate to about $5.3 million. Michelle Johnson, General Counsel, detailed the Sears agreement as a competitive win for a new connected home support program that will start as a pilot and grow over time. She also stated that the new board is currently evaluating the business and no strategic changes have been announced.

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    Joe Fadgen's questions to SPRT leadership

    Joe Fadgen's questions to SPRT leadership • Q1 2016

    Question

    Joe Fadgen inquired about the growth prospects for the services business, excluding major customers Comcast and Office Depot. He also asked for specific metrics to track this growth and questioned the company's visibility into achieving its $2 million annual recurring revenue target for the Support.com Cloud business by year-end.

    Answer

    President & CEO Elizabeth Cholawsky affirmed that the services business, excluding Comcast and Office Depot, is expected to grow, citing the expansion of the Staples program as evidence. CFO & COO Roop Lakkaraju added that recent quarterly data shows growth in this segment. Regarding the cloud business, Cholawsky expressed confidence in hitting the $2 million target, attributing it to a new sales leader and a stronger, more diverse pipeline. Lakkaraju confirmed the pipeline grew in Q1.

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