John Dixon's questions to Spok Holdings Inc (SPOK) leadership • Q4 2024
Question
John Dixon asked for the rationale behind moving the company headquarters to Plano, Texas, and sought clarification on the 80% recurring revenue metric, questioning if that meant 80% of new bookings were from existing customers.
Answer
CEO Vincent Kelly explained that the headquarters move and other office closures were purely cost-saving measures, as the company operates effectively with a distributed workforce. COO Michael Wallace and CEO Vincent Kelly clarified that the 80% recurring revenue figure is not related to bookings, but rather represents the combined, predictable revenue from the entire wireless business and the software maintenance contracts.