Question · Q3 2026
John Kernan asked about the current customer mentality, specifically whether ongoing uncertainty might lead to 'fatigue' and a greater willingness to spend regardless of the economic environment. He also sought confirmation that the Q3 operating expenses (OpEx) and Adjusted EBITDA fully reflect the cost savings from the restructuring initiated earlier in the year.
Answer
CEO Ed Ryan expressed optimism that increased certainty would stimulate greater spending and transaction volumes. He highlighted the consistent strength of subscription sales since the pandemic, contrasting it with the more volatile transaction volumes. He confirmed that the Q3 OpEx and Adjusted EBITDA figures fully incorporate the cost savings realized from the restructuring efforts undertaken earlier in the fiscal year.
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