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John Masin

Research Analyst at Raymond James

John Masin's questions to Vertex (VERX) leadership

Question · Q4 2025

John Masin, on behalf of Alex Sklar, asked if customers are adopting specific budgets for AI investments, how Vertex is benefiting from these budgets with Smart Categorization, and its impact on the product roadmap. He also asked CFO John Schwab about the NRR exit rate embedded in the outlook and the role of pricing as a growth lever.

Answer

President and CEO Chris Young noted varied customer responses regarding specific AI budgets, but a general willingness to allocate budget if value can be demonstrated. CFO John Schwab indicated that the outlook implies NRR will grow from current levels, though not returning to previous highs, and affirmed that pricing remains a significant part of the growth algorithm, contingent on delivering continued customer value.

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