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Jonathan

Partner and technology analyst at William Blair

Jonathan Ho is a Partner and technology analyst at William Blair & Company, specializing in cybersecurity and security technology research. He provides in-depth coverage of companies in these sectors, though specific performance metrics such as success rates or rankings on platforms like TipRanks are not publicly detailed. Ho joined William Blair in 2005 after seven years as a lead software engineer and information technology project manager in the government/defense contracting industry. His professional credentials include a B.S. in finance and a B.S. in management science and statistics from the University of Maryland at College Park, an M.S. in information and telecommunications systems from Johns Hopkins University, and an M.B.A. in finance and accounting from the University of Chicago.

Jonathan's questions to CRAWFORD & (CRD-A) leadership

Question · Q4 2025

Jonathan, representing William Blair, asked Crawford & Company to quantify the revenue headwind expected in 2026 from the full exit of its international legal advisory businesses. He also inquired about any anticipated cost savings resulting from the company's new simplified operating structure.

Answer

CFO Holly Boudreau stated that the revenue headwind from exiting the legal advisory businesses would be approximately $16.2 million for 2026. Interim President and CEO Bruce Swain clarified that while some cost efficiencies from overlapping administrative functions are expected with the new operating structure, they would not be material, as the change was primarily driven by improving operational effectiveness and client experience rather than cost savings.

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Question · Q4 2025

Jonathan, on behalf of Adam Klauber, asked Crawford & Company to quantify the revenue headwind expected in 2026 from the full exit of international legal advisory businesses. He also inquired whether the new simplified operating structure is expected to generate any cost savings.

Answer

EVP and CFO Holly Boudreau stated that the exited legal advisory businesses generated approximately $16.2 million in revenue in 2025. Interim President and CEO Bruce Swain clarified that while some cost efficiencies from overlapping administrative functions are expected from the new operating structure, they will not be material, as the change was primarily driven by operating effectiveness and an improved client experience, not cost savings.

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