Jorge Echevarria Gonzalez's questions to Itau Unibanco Holding SA (ITUB) leadership • Q4 2024
Question
Jorge Echevarria Gonzalez from Morgan Stanley asked about the acquiring business, noting decelerating TPV growth and inquiring about market share dynamics and the 2025 outlook for competition and pricing.
Answer
CEO Milton Maluhy Filho stated that the acquiring business is now viewed as fully integrated into the overall client relationship, not as a standalone product to be optimized for market share. He emphasized that the bank will not pursue unprofitable market share and is focused on the total profitability of the client relationship. He also suggested that the reporting for this segment may change to avoid being misleading.