Question · Q3 2025
Josh Schenker, a Research Analyst at Bank of America, inquired about disaggregating Cincinnati Financial's growth between new agency appointments and increased penetration in existing agencies. He also asked how the company maintains its unique 'Cincinnati experience' and cultural intimacy with a significantly expanded agency count, and about expectations for agency appointments in 2026.
Answer
President and CEO Steve Spray explained that while new agency appointments contribute to new business, the focus is on long-term relationships and deliberate expansion with professional, aligned agencies. He stated that Cincinnati Financial's contract remains exclusive compared to peers, allowing for continued distribution expansion without diluting the 'Cincinnati experience' of local associates making local decisions. He noted that field reps maintain an average of about 14 agencies, and the company is adding more territories rather than increasing individual rep workload. Steve Seloria (Chief Investment Officer) directed Josh to page 42 of the 10-Q for specific data on premiums from newly appointed agencies. Steve Spray concluded that the company does not set specific goals for agency appointments, prioritizing quality and alignment.