Josh Shanker's questions to Voya Financial Inc (VOYA) leadership • Q2 2025
Question
Josh Shanker of Bank of America asked about the competitive positioning of the Medical Stop Loss business heading into 2026 and its strategic fit within the broader Employee Benefits segment, given its unique characteristics.
Answer
CEO & Director Heather Lavallee reaffirmed that Voya's priority is margin over premium growth. CEO - Workplace Solutions Jay Kaduson added that the team is now culturally aligned on disciplined pricing and risk selection. EVP & CFO Michael Katz explained the strategic fit by framing stop loss as a complementary risk-transfer product for employers who self-insure. He acknowledged its volatility but stressed it is managed by dedicated teams within the Employee Benefits business.