Joshua Esterov's questions to Genworth Financial Inc (GNW) leadership • Q3 2024
Question
Joshua Esterov from CreditSights sought clarification on the definition of CareScout's network 'coverage percentage,' the customer awareness strategy, and an update on GLIC's statutory reserve margin.
Answer
President and CEO Thomas McInerney explained that CareScout coverage is based on provider presence in ZIP codes and that customers are notified during the claims process, with broader marketing to follow. Jamala Arland, President and CEO of U.S. Life Insurance, confirmed that GLIC's statutory margin was in the $0.5 billion to $1 billion range at year-end 2023 and is expected to remain there.