Question · Q4 2025
Julian Blome asked about JLL's future tech and AI investment strategy, considering past criticisms and current disintermediation fears, and whether JLL would become more aggressive. He also inquired about 2026 cash flow conversion expectations and a potentially more aggressive stance on share repurchases as a signal of conviction against AI risk.
Answer
Christian Ulbrich, President and CEO, stated his fears of disintermediation have significantly shrunk due to JLL's data and incumbent benefits. JLL will continue heavy investment in its own platform and internal tools but not increase investments in third-party PropTech startups. Karen Brennan, CFO, expects 2026 cash flow conversion to return to the long-term average of ~80%. Christian Ulbrich confirmed JLL's debt levels are optimal, and the current share price makes buybacks very attractive, leading to a 'significant amount' of free cash flow allocated to repurchases in 2026.
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