Jungwon Kim's questions to Olaplex Holdings Inc (OLPX) leadership • Q1 2025
Question
Jungwon Kim inquired about the performance of the direct-to-consumer (DTC) channel, specifically regarding new customer acquisition and retention, and asked if the company's full-year outlook had changed due to current macroeconomic trends.
Answer
CEO Amanda Baldwin explained that the DTC channel's performance reflects a deliberate strategic shift away from heavy promotions toward brand storytelling and loyalty. She emphasized the resilience of the beauty category and reiterated the full-year guidance, stating the company is focused on its long-term transformation. CFO Catherine Dunleavy added that achieving the high end of the guidance range is tied to the speed of executing their strategic priorities.