Question · Q3 2025
Justin (on behalf of Alex Scott) inquired about the 1% impact on retail organic growth and whether recent results indicate a mean reversion to the previously stated low single-digit organic growth for retail in the long term.
Answer
CEO Powell Brown explained the 1% impact was due to a negative adjustment for employee benefits incentive commissions, resulting from overperformance in 2024 and not meeting increased targets in 2025, which will also affect Q4. He reiterated the company's consistent 16-year stance that retail is a low to mid-single-digit organic growth business in a steady economy, acknowledging the current 2.7% organic growth.