Justin Kleber's questions to Valvoline Inc (VVV) leadership • Q3 2025
Question
Justin Kleber from Baird requested more detail on the benefits and paybacks from the recent technology spend, beyond labor leverage. He also asked for the gross margin outlook for Q4.
Answer
CEO Lori Flees passionately detailed the benefits, including ERP automation, enhanced employee experience via HRIS, more sophisticated marketing from cloud-based customer data, and improved in-store tech that boosts training, throughput, and customer experience. CFO J. Kevin Willis added that for Q4, the company expects gross margins to be 'at or modestly above prior year as reported.'