Question · Q3 2025
Justin Post of Bank of America inquired about the financial contribution of Instacart's enterprise solutions to overall revenue, beyond just retailer retention. He also asked if Instacart observed any changes from new competition in October, despite reporting a strong start to the quarter.
Answer
CEO Chris Rogers explained that enterprise solutions offer non-direct benefits like increased order density and cost-to-serve advantages, with both marketplace and enterprise growing and reinforcing each other. CFO Emily Reuter added that enterprise was about 20% of the business at S1. CEO Chris Rogers affirmed that Instacart remains the clear leader in online grocery, especially for large baskets and owned-and-operated sites, and has not seen short-term competitive changes.