Katie Grafstein's questions to Olaplex Holdings Inc (OLPX) leadership • Q1 2025
Question
Katie Grafstein questioned whether the strategy to reduce promotional intensity in the DTC channel would be applied to other channels and asked for commentary on the overall promotional environment in the U.S. and internationally.
Answer
CEO Amanda Baldwin clarified the strategy is not to eliminate promotions but to use them more surgically during key 'tentpole' moments across all channels, creating a coherent omnichannel approach. CFO Catherine Dunleavy added that the company's full-year guidance provides the flexibility to adjust promotional activity based on market dynamics and ROI.